Return Policy

Refund policy

You can return any item purchased at ww.ceciliafiorentini.com or exchange the product, with a charge corresponding to delivery, within 48 hours after delivery. That is how:

  • Start your return request by entering your order details in the fields below.
  • Please ensure your items are in original condition and meet the requirements of our return policy.
  • Print shipping labels and attach them to your package.
  • Have your package ready for pickup on the requested date.

All returns are subject to evaluation by us. Your return may not be accepted if it does not meet our return criteria, so please make sure your item is in its original condition with the original packaging. For more information, please see our returns policy.

Our company

Our mission is to create footwear that is not only comfortable and unique, but also an extension of the personality and purpose of each woman who wears it.

That's how we are